Services
Outsourced Payroll
Efficient – Thorough – Reliable
Service and product description
With this service, we act as the client’s dedicated department for payroll, personal income tax, and social insurance, executing and managing all payroll-related activities to ensure full compliance with Vietnamese legal regulations. The activities covered in this service include calculating and disbursing employee salaries, filing personal income tax, handling social insurance, and making tax and insurance payments.
Service deliverables include:
- Monthly payroll reports, quarterly or monthly personal income tax declarations, and labor and insurance reports submitted to regulatory authorities.
- Tax reports, including monthly personal income tax declarations and labor usage reports for regulatory bodies.
- Advisory services on labor, personal income tax, and social insurance matters.
Our objective is to help businesses ensure accuracy and timeliness in salary payments and tax and insurance obligations, minimize legal risks, optimize tax costs, and ultimately enable businesses to focus on core operations and improve financial efficiency.
Context for utilizing our services
Businesses lacking a dedicated accounting department or with limited staff: Newly established companies, small and medium-sized enterprises (SMEs), or businesses with small accounting teams that lack sufficient personnel to handle payroll, insurance, and personal income tax tasks can use this service to save time and costs.
Businesses aiming to optimize costs and ensure legal compliance: Companies looking to reduce outsourcing expenses and streamline payroll, tax, and insurance processes without the need to train staff or build an internal accounting department. This service also ensures timely and accurate tax declarations, insurance payments, and fulfillment of legal obligations related to payroll, helping avoid legal risks or penalties.
FDI Enterprises and Joint Ventures: Companies needing to manage payroll, personal income tax, and insurance for employees, including expatriates. This service helps handle legal procedures related to labor, tax, and insurance, while ensuring these processes fully comply with Vietnamese regulations, reducing management burdens and allowing businesses to focus on core activities.
Service process
Step 1: Collect Information from the Client
- Gather employee lists, labor contracts, leave days, income change decisions, timekeeping records, overtime hours, bonus decisions, etc.
- Update changes in personnel (new hires, terminations, long-term leave, etc.).
Step 2: Calculate Payroll
- Calculate total income for each employee based on labor contracts and company policies.
- Calculate personal income tax and required deductions (insurance, tax, etc.).
Step 3: Generate Reports and Send Payroll Sheets
- Prepare and send payroll reports to the client’s accounting department for bookkeeping purposes.
- Provide payroll slips for employees.
- Send payment details for salaries, insurance, and union contributions to the client for processing.
Step 4: Tax Declaration and Payment
Complete monthly or quarterly personal income tax declarations.
Step 5: Year-End Personal Income Tax Finalization
Finalize annual personal income tax for all employees, including expatriates.
Step 6: Submit Reports to Regulatory Authorities
Periodically submit labor and insurance reports to regulatory bodies.
Step 7: Support Employee-Related Procedures
Handle procedures such as social insurance registration, tax code registration, dependent registration, and labor contract terminations.
Step 8: Coordinate with Insurance Authorities
- Process procedures related to personnel changes (new hires, terminations, long-term leave).
- Pay mandatory insurance and manage insurance benefits (sick leave, maternity, etc.).
Step 9: Provide Advisory Services
- Offer advice on labor, insurance, personal income tax, and legal regulations.
- Assist with drafting or reviewing labor contracts.
Timeline for service delivery
Our outsourced payroll services are provided on a recurring and continuous basis throughout the client’s use of the service. Each month, we perform tasks related to payroll calculation, tax declaration, reporting, and payments according to the regulated cycle.
This timeline depends significantly on the scope of work, client feedback, and the level of cooperation. However, the service is maintained consistently and updated monthly to ensure that payroll, tax, and insurance obligations are always fulfilled accurately and on time.
Quotation process and service fees
To prepare and send you a tailored quotation, we kindly request that you provide relevant information via our form and/or through an in-depth discussion. Based on the information collected, we will analyze your needs and specific requirements in order to:
- Assess the feasibility of service delivery: Determine whether we can provide the requested service appropriately and at a guaranteed quality level.
- Advise on optimal solutions: Recommend alternative solutions (if any) to help optimize efficiency and cost-effectiveness for your organization.
If we are able to support you, we will propose a reasonable fee based on:
- An estimated workload of the engagement;
- The level of professional expertise required from our team.
Estimated response time: The quotation process will be completed within 12 to 24 hours upon receiving your request.
Frequently asked questions
1. Do we need to change our internal processes when using this service?
No. We will work alongside your business to collect information and handle payroll and tax tasks without requiring changes to your existing internal processes.
2. Can we request payroll and insurance payment services?
Yes. We can assist your business in executing salary, insurance, and union fund payments upon request.
3. Can we request advice on labor and tax issues when using this service?
Yes. We provide advisory support on labor, insurance, personal income tax, and related legal regulations throughout the service period.
4. Can we request adjustments or special support in urgent situations?
Yes. In cases of urgent or special needs, we can flexibly adjust processes and mobilize additional resources to ensure your requirements are met promptly.
5. Does this service include support for auditing financial reports?
Yes. We can assist in preparing financial reports and necessary documentation for audits if required by your business.
Client and partner profiles
We aspire to collaborate with clients and partners who are committed to:
Kindness
Being ethical towards clients, employees, and partners through honesty, transparency, and respect for the legitimate interests of all parties.
Legal Compliance
Adhering to all relevant business regulations, including licensing, accounting, taxation, mandatory insurance, labor, goods, and environmental requirements.
Sustainable Development
Balancing profitability with the long-term interests of the community. Building a brand founded on trust and respect from clients and society.
Brand commitment
Crowe Vietnam is committed to building and delivering on its brand personality, with the goal of fostering trust and providing an exceptional experience throughout our journey with clients and partners.
High professional quality at a reasonable cost
Crowe Vietnam is committed to delivering high quality solutions and services at reasonable costs, ensuring an exceptional client experience. We consistently strive for differentiation and continuously enhance the professional capabilities of our team to best meet the evolving needs of our clients.
Professionalism
All our work is carried out meticulously and professionally, both in form and content. We maintain clear and detailed processes and guidelines to ensure efficient organization and execution. Work quality is always our top priority, strictly adhering to professional standards and best practices, while upholding the highest level of professional ethics.
Integrity and Kindness
Consistency between words and actions is a core principle at Crowe Vietnam. We are committed to delivering exactly what we declare or promise to our clients, partners, employees, and stakeholders. We uphold strong business ethics and always prioritize the common good, never compromising our commitments or harming others’ interests for personal gain.
Compliance
We are firmly committed to strict compliance with the law, and we absolutely refrain from any unlawful or fraudulent activities. We implement stringent and effective control measures to prevent and deter any misconduct, ensuring transparent operations and adherence to ethical standards.
Efficiency
We place a strong emphasis on efficiency and optimization in all our operations, aiming to achieve objectives using the most appropriate methods, timelines, and resources. We continuously improve our service delivery processes and actively apply technology including digitalization, artificial intelligence, and big data to enhance operational efficiency and deliver an exceptional client experience.
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Seminars
With the aim of delivering exceptional services to our clients, Crowe Vietnam regularly organizes in-person seminars and online webinars featuring insights from our experienced professionals and esteemed guest speakers.
Note: The seminar schedule below is subject to change.
Overview of Crowe Vietnam
Why choose us for this service?
Choosing the right service partner is a key factor in ensuring both effectiveness and peace of mind. Here’s why Crowe Vietnam is the trusted choice for you.
Crowe Vietnam is a full member of Crowe Global – a top 10 global network in audit, accounting, tax, and advisory services, with over 798 offices in 150 countries and US\$5.6 billion in revenue (2023). This strong international brand enables us to ensure credibility and quality in delivering outsourced payroll services.
Our team of internationally certified professionals (ACCA, CPA, ICAEW) has extensive practical experience in accounting and tax. We have served over 1,500 clients in Vietnam, ensuring accuracy and timeliness in handling payroll, personal income tax, and social insurance for both local and expatriate employees.
Crowe Vietnam applies well-defined service processes and strict management systems to efficiently handle monthly payroll processing, tax reporting, and insurance declarations. We stay up to date with legal changes to ensure clients are always fully compliant with labor, tax, and insurance obligations.
We are committed to absolute confidentiality of employee, payroll, tax, and insurance data through strict standards and robust controls. All sensitive client information is safeguarded at the highest level to prevent any risk of data breach.
Leveraging the Crowe Global network, we effectively support FDI enterprises, joint ventures, and multinational companies in managing payroll, tax, and insurance at both local and international levels. This ensures consistent compliance across jurisdictions.
Crowe Vietnam provides outsourced payroll services at competitive fees, optimized based on workforce size and service scope. We help businesses significantly reduce HR operating costs while maintaining optimal financial and workforce governance.
Senior Personnel
